About - Safiri by Citrus

Company Overview

About Citrus Labs

Safiri by Citrus is powered by the innovation of Citrus Labs. Our expert team and trusted partners work relentlessly to ensure every ride is backed by transparency, reliability, and professionalism. We've built our service on the foundations of advanced technology and strong community ties, so you always know your child is in safe hands.

Our Team

John Doe

Chief Executive Officer

Jane Smith

Chief Technology Officer

Michael Johnson

Head of Operations

Sarah Williams

Safety Coordinator

Our Partners

Our Mission & Vision

Mission Statement

Our mission is simple: to provide a smart, safe, and seamless school transport solution that gives every family peace of mind.

Vision for School Transportation

We envision a future where every school journey is:

Monitored in real time
Enhanced by secure technology
Driven by the core values of safety, innovation, and integrity

Core Values

Safety

The security of students is our primary concern in every decision we make.

Innovation

We continuously improve our technology to enhance the transportation experience.

Integrity

We operate with honesty, transparency, and accountability in all our interactions.

Compassion

We care deeply about the well-being of students, parents, and schools in our community.

How It Works

For Parents

Set up your account effortlessly, manage secure payments, and track every journey in real time. Our platform puts control directly in your hands.

Easy account creation and management
Intuitive mobile app interface
Real-time journey tracking
Secure payment processing
Instant notifications and alerts

For Students

Enjoy a smooth boarding process supported by QR verification and authorized pick-ups. Every feature is designed with your safety in mind.

Simple QR code verification
Authorized pick-up system
Accurate arrival time estimates
Vehicle identification
Digital student ID

Transport Tracking

Our advanced tracking system provides minute-by-minute updates on your child's location, ensuring you're always informed about their journey.

GPS-powered real-time location tracking
Detailed route visualization
Journey history and reporting
Traffic condition alerts
Accurate ETA calculations

Payment System

Our streamlined payment system makes managing transportation fees simple, secure, and transparent.

Secure payment processing
Automated billing and receipts
Flexible payment schedules
Detailed payment history
Multiple payment methods accepted

Uncompromising Safety Features

Your child's safety is our top priority. Safiri by Citrus employs state-of-the-art safety measures to ensure secure transportation.

Real-time Tracking

Stay updated on every moment of your child's journey with minute-by-minute location updates.

Live GPS tracking
Route deviation alerts
Journey history

QR Verification

Guarantee the right person is picking up your child with our secure QR code verification system.

Unique QR codes
Tamper-proof technology
Instant verification

Authorized Pickup

Ensure only approved guardians can collect your child with our strict authorization protocols.

Pre-approved contacts
Photo ID verification
Digital signatures

Emergency Alerts

Rely on prompt notifications in case of delays, route changes, or emergency situations.

Instant notifications
SOS button
Weather alerts

The Benefits

Peace of Mind

Know your child is safe at all times with real-time tracking and alerts

Time Saving

Eliminate waiting time with accurate ETAs and notifications

Easy Payments

Manage transportation fees with our secure payment system

Security Assurance

Verify pickups and drop-offs with authorized verification

Comfortable Experience

Enjoy a smooth and reliable journey to and from school every day

Easy Identification

Simple identification system ensures you board the right vehicle

Punctuality

Consistent pickup and drop-off times help establish routine

Community Building

Connect with classmates during your commute

Operational Efficiency

Streamline transportation management with automated systems

Performance Analytics

Access detailed reports on transportation operations

Parent Satisfaction

Enhance trust with transparent, reliable transportation

Reputation Enhancement

Stand out with premium transportation services

Frequently Asked Questions

Have questions? Our comprehensive FAQ covers the most common inquiries we receive.

How do I create an account?

Creating an account is simple. Click on the "Create Account" button, select your account type (parent or student), fill in the required information, and follow the verification steps. Once verified, you'll be able to set up your password and start using the platform.

Can I have multiple children on one account?

Yes, a single parent account can manage multiple children. After setting up your account, you can add additional children from your dashboard. Each child will have their own profile and transportation settings.

What information do I need to provide during signup?

You'll need to provide basic contact information (name, email, phone number), student details (name, school, grade), and complete a verification process to ensure security. All data is protected under our strict privacy policy.

What payment methods are accepted?

We accept credit cards, debit cards, mobile money, and bank transfers. All payment information is securely processed and encrypted for your protection.

How often will I be billed?

Billing frequency depends on your school's arrangement. Most schools offer monthly, termly, or annual payment options. You can view your billing schedule in your account dashboard.

Can I get a refund for unused days?

Refund policies are determined by individual schools. Please contact your school administrator or our support team for specific information regarding refunds for your situation.

How accurate is the real-time tracking?

Our tracking system provides highly accurate location data updated every 30 seconds. The precision may vary slightly based on GPS signal strength and network connectivity, but typically maintains an accuracy within 5-10 meters.

Can I track multiple children simultaneously?

Yes, you can track all your children from a single dashboard. The app allows you to toggle between different children to view their individual transport status.

Is there a history of past trips?

Yes, we maintain a 30-day history of all trips, including pickup and drop-off times, routes taken, and any special notes. This data can be accessed from your account dashboard.

How do you ensure only authorized people can pick up my child?

We use a multi-layer verification system including QR codes, PIN verification, and photo ID matching. Only pre-approved guardians listed in your account can pick up your child, and each pickup requires digital verification.

What happens in case of an emergency?

In case of an emergency, our drivers are trained to follow strict protocols. The system immediately sends alerts to parents, school administrators, and our central support team. Emergency services can be contacted with a single tap if needed.

Are the drivers vetted and trained?

Yes, all drivers undergo comprehensive background checks, driving record verification, and specialized training in child safety and emergency procedures. They are regularly evaluated to ensure they maintain our high standards.

Choose Safiri by Citrus

For a school transportation experience that is as smart as it is secure. Start today and discover a smarter way to travel.

Create Account Learn More

Welcome to Safiri by Citrus